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1. Purpose and scope of collection:


Data collection is mainly on forums or registration forms  including: email, phone, full name, age, user address,... These are the information that Vulcan  need user  Compulsory provision when registering to use the service and to Vulcan  Contact to confirm when users register to use the service on the website to ensure the interests of consumers.

The users  will be solely responsible for the security and storage of all service use activities under his registered name, password and email box. In addition, users  is responsible for promptly notifying Vulcan  about unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to take appropriate measures.

2. Scope of information use:


Vulcan uses user information  provide for:

  • Provide services to users.

  • Send notifications about information exchange activities between users  and Vulcan

  • Contact and deal with users  in special cases.

  • Do not use user's personal information  other than confirmation and contact purposes related to transactions at Vulcan

  • Where required by law: Vulcan  is responsible for cooperating in providing personal information of users  when there is a request from a judicial authority, including: Procuracy, court, investigation police agency related to certain law violations of users. In addition, no one has the right to infringe on the user's personal information.

3. Information storage time:

User's Personal Data  will be stored until request to cancel or user self  App login  and perform cancellation. Remaining in all cases personal information

Members will be secured on Vulcan's servers.

4. Address of the unit that collects and manages personal information:


Head office: 197 Nguyen Hoang, An Phu Ward, Thu Duc City, Ho Chi Minh City

Hotline:  033 8380 737


5. Means and tools for users to access and correct their personal data.

User  has the right to request to check, update, correct or cancel his personal information by request  Vulcan  do this.

User  reserves the right to submit a complaint about the disclosure of personal information to a third party to the Vulcan Administration. Upon receiving these responses, Vulcan  will confirm the information, be responsible for answering the reason and guide the user to restore and secure the information. Contact Email address:


6. Commitment to protecting user's personal information:


Personal information of users on  Vulcan  Okay  Vulcan  commitment to absolute confidentiality in accordance with the privacy policy of  Vulcan . The collection and use of each user's information is done only with the consent of that user, unless otherwise provided for by law.

Do not use, transfer, provide or disclose to any third party the user's personal information without the consent of the user.

In the event that the information server is attacked by a hacker resulting in the loss of personal data of the user,  Vulcan  will be responsible for notifying the incident to the investigating authorities to promptly handle and notify the user  Are known.

Management  Vulcan  requires individuals, when registering as a user, to provide all relevant personal information such as: Full name, contact address, email, identity card number, phone...., and bear responsibility responsibility for the legality of the above information. Management  Vulcan  is not responsible for and does not deal with any claims related to the rights of the User  that if it considers all the user's personal information  that provided when initial registration is incorrect.

7. Mechanism for receiving and settling complaints related to users' personal information

User  has the right to submit a complaint about the disclosure of personal information to a third party to the Management Board of the company  Vulcan  to the Company's address or via email:

The company is responsible for taking technical and professional measures to verify the reflected contents.

Processing time for feedback related to user's personal information is 7 working days.

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